With 24/7 Virtual Visits, you can connect to a provider by phone or video– on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication, if needed.

Connect with an Advocate by phone or on the UnitedHealthcare^® app to get the information you need, when you need it. Specially trained Advocates are here Monday through Friday during business hours to help you understand your benefits, make more informed health care decisions and access the care that fits your needs. 

Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more. These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services.

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:

• Private video sessions — in your home and at a time that’s convenient for you
• Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed
• Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

Specialist Management Solutions provides support if you’re experiencing spine or joint pain and lower back pain. Our dedicated orthopedic nurse team helps you find quality care so that you can get back to your favorite activities. They can help you:

• Connect with high-quality providers
• Learn more about your diagnosis and treatment options
• Understand costs, your benefits and potential savings
• Manage pain
• Prepare for surgery and recovery, if needed

With One Pass Select®, you can access a large network of gyms, including national fitness centers and boutique studios. Choose your membership tier and then you’ll be able to visit any gym location within your tier. One Pass Select gives you the flexibility to change tiers monthly or cancel at any time.​

With a coach on your side, it may be easier to leave tobacco behind. The Quit For Life^® program includes access to the Quit For Life mobile app, support from a Quit Coach® and more to help you customize a quit plan and help you go tobacco-free

As a member, you’ll have access to discounts on additional ready-to-buy health and wellness products designed to help you live a healthier lifestyle – all with the convenience of a one-stop shop. With the UHC Store located on myuhc.com, you’ll find ways designed to help you take care of your body and mind, including:

• Fitness and nutrition programs
• Weight loss management support
• Women’s health solutions
• Stress management
• Condition support

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information to help you make more informed decisions about your care and find emotional support for you and your family members.

A cancer diagnosis can bring on a range of emotions and concerns. Providing specialized cancer care management, our Cancer Support Program connects you to a team of highly rated physicians, providers, personal care nurses, and advocates. They’ll help you understand your diagnosis, monitor your medications and treatment plans, provide access to social workers for financial, transportation, and childcare needs, and more.

Hinge Health is a digital app for joint and muscle pain management. Featuring TrueMotion™ technology, the app provides exercise therapy tailored to you, plus access to a team of physical therapists and board certified health coaches who may help you:

• Recover from injuries
• Get ready for surgery
• Stay healthy and reduce pain

Included in your health plan is a membership to Maven – 24/7 virtual support and guidance for you and your partner during your pregnancy, postpartum and newborn journey. With the app, get free access to a dedicated Care Advocate, virtual appointments and messaging, and on-demand classes, groups and articles.

The Maven app also provides support with:

• Creating your birth plan
• Breastfeeding and bottle-feeding
• Navigating infant sleep
• Returning to work
• Managing your mental health

Whether you have questions about your health care options or healthier living, we’re here for you. Personal Health Support can help give you the information you need, so you can make informed decisions and focus on what’s really important. This program can help you:

• Get answers to questions about diagnosis and treatment options
• Find a network doctor or facility
• Learn about lifestyle changes, like diet and exercise, to help manage conditions
• Connect with a registered nurse
• Get online health education and support
• Resolve billing or claims issues

Real Appeal® is an online weight management program designed to help you build healthier habits and lose weight. It focuses on helping you take small steps that may have long-term results, and it provides support for key areas such as nutrition, fitness, motivation, and change. It includes online coaching, tools to track your progress, access to online fitness content, and more.

Transferring care

There are things you can do before your plan begins to help prepare for a smoother transition, like checking if your provider is in network, managing your medications and seeing if you qualify for Transition Care. 

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For more information about Transition of Care eligibility and how to apply, download the application form (PDF)

With Transplant Resources Services, you’ll have access to support throughout your care. In addition to being connected with experienced nurses who will help coordinate care with your doctors, you’ll have access to travel and lodging assistance as well as expert clinical support to help inform you on treatment plan options.

With myuhc.com® you’ll have secure access to your own personal health hub, full of the information you need to make the most of your plan.

Once your coverage starts, you can: ​

• Find and estimate costs
• Search providers
• View plan balances and claim details​
• Learn about covered preventive care
• Access your health plan ID card

As soon as you enroll for a plan, sign up to get good-to-know information about your plan sent right to your inbox – even before your coverage begins. Look for tips and reminders like when to activate your account, what to expect at the start of your plan and so much more.

Sign up now

Downloading the UnitedHealthcare^® app gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits anytime, anywhere. ^F1

• Find quality providers through Smart Choice search results personalized to your preferences
• See your claim details and view progress toward your deductible
• View and share your digital health plan ID card
• Find nearby care options in your network
• One-click cost estimates for frequently searched services