With 24/7 Virtual Visits, you can connect to a provider by phone or video– on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication, if needed.

Connect with an Advocate by phone or on the UnitedHealthcare^® app to get the information you need, when you need it. Specially trained Advocates are here Monday through Friday during business hours to help you understand your benefits, make more informed health care decisions and access the care that fits your needs. 

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more. These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services.

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:

• Private video sessions — in your home and at a time that’s convenient for you
• Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed
• Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

Sometimes it just helps to have someone to talk to. With the Employee Assistance Program (EAP), you can reach an EAP coordinator 24/7 online or by phone for confidential conversation and referrals to expert care^T1 and services. EAP can help you and your family:

• Address depression, stress, anxiety or substance use issues
• Improve relationships at home or work
• Work through emotional issues or grief
• Get legal or financial assistance
• Find support for child and elder care services

Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

Maternity support is designed for all parents, no matter what the pregnancy journey looks like. Providing information and resources on everything from pregnancy planning to postpartum care, this program includes 24/7 access to online courses covering trimester benchmarks, nutrition and exercise during pregnancy, breastfeeding and more.

With myuhc.com® you’ll have secure access to your own personal health hub, full of the information you need to make the most of your plan.

Once your coverage starts, you can: ​

• Find and estimate costs
• Search providers
• View plan balances and claim details​
• Learn about covered preventive care
• Access your health plan ID card

As soon as you enroll for a plan, sign up to get good-to-know information about your plan sent right to your inbox – even before your coverage begins. Look for tips and reminders like when to activate your account, what to expect at the start of your plan and so much more.

Sign up now

Downloading the UnitedHealthcare^® app gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits anytime, anywhere. ^F1

• Find quality providers through Smart Choice search results personalized to your preferences
• See your claim details and view progress toward your deductible
• View and share your digital health plan ID card
• Find nearby care options in your network
• One-click cost estimates for frequently searched services